Traditional Benchmarking Dashboards Fall Flat with ED Lean Strategies

Demand Intelligent Platforms
 Dashboards are great for at-a-glance reporting and to keep track of how performance evolves, however, it takes a great deal of time to interpret data sets on a deeper level to avoid making operational changes which may cause another chain reaction down the line. Other process optimizations need to happen in communion to reach optimal results that would trickle down to the patient level.  Data is left to interpretation based on best practices, lengthy trials and educated guesses for the future. Spreadsheets, mock-ups and other tools used for these “other optimizations” are rarely tied into the same platform.

This is time-prohibitive when balancing patient care with back-end process and metric refinement.

Often, basic dashboards give one-off visual reports based on data sets requested from an EHR.  These basic benchmarking dashboards are flat and rarely interactive. Traditional dashboards and reports are designed, in theory, to expand the capacity of the human brain but are proving to no longer be enough.  Healthcare leadership needs more than just a dashboard to make sense of the data in a useful way if they are expected to focus on better patient care rather than focusing on how and where the data is coming in and then how to use it. 
Bernoulli Optimization Engine

Traditional Dashboards Now Need A Team To Turn Data Into Wisdom

A consultative team approach is necessary to further expand our brain’s capacity to interpret data in a  more meaningful way.  Ideally, that team  would include a Data Architect to define how the data will be stored, consumed, integrated and managed by different data entities; IT systems and applications, a built-in Data Scientist and an Analytics Consultant or Translator to bridge technical expertise with the operational experts to identify and sharpen the project assignment for business processes.  If we incorporate all of these roles and actions into one solution to support an intelligent dashboard, you would have a very powerful tool that front-line healthcare leaders can use with recommendations for continual, up-to the minute process optimization. Through technological advances in healthcare software solution platforms, these dreams of innovation and data interpretation have become an affordable reality for internal or external lean teams. By automating these roles and processes all in one platform, users can interact on a deeper level with intelligent interpretations of their data through a simple click for additional refinements.

Cropped Bernoulli Optimizer - laptop w office background-1

Artificially Intelligent Platforms Significantly Help Reduce LWBS & Length of Stay 

Innovative and intelligent optimization platforms incorporate advanced analytics and interactive dashboards within their optimization engines to garner unlimited insights based on small reports or large lakes of data.  This can help healthcare leaders navigate a better path in patient flow such as consolidating patient time and acuity data from registration, for continual intelligence reporting of interdepartmental system performance.  An optimization platform like Bernoulli OptimizerTM adds in the capacity to model simple to complex hospitals including multi-track, acuity, mid-levels, scribes and alerts of possible bottlenecks hours before they happen, enabling the Emergency Department to prepare well in advance with workflow improvements.

Leadership can model and simulate the department environment in an intelligent way considering variables such as weather or events and enable virtual “What-if” scenarios with changes to flow for optimal staffing recommendations based on resource restrictions. Insights from sources like this can uncover resolutions to hidden issues. For example, by moving the start time of the midnight shift by 2 hours, you may not see that patient bottleneck mid-morning and may not actually need that agency contractor you were about to hire.  Heatmaps and other analytic reports located in the same system help with the determination of who is coming into the ED and when and can even break it down by ESI level, gender etc. Optimization Engines recommend the best options for refining and streamlining processes to reduce key metrics such as Length Of Stay for admitted or discharged patients, and how to prevent patients from walking out the door before treatment is complete.  For Healthcare leadership and providers this translates to better patient outcomes, streamlined processes and greater satisfaction overall.