Join Sean Bozorgzad, MD during his breakout session at the Patient Experience Summit 2019, a Cleveland Clinic and HIMSS event. 

May 14, 2019

10:45am-11:25am Room 24

Hospital Flow Optimization.  Innovative techniques fine tune processes involved in patient flow, refining by hour of the day, week and month for better outcomes in resource utilization.  In this session, attendees will learn an approach to uncover and optimize clinically unnecessary variations in patient flow, enabling healthcare providers to spend more time with patient engagement and enhancing the patient experience.

Key takeaways

  • To improve the emergency flow one must eliminate the unnecessary steps (reduce waste) and decrease variability.
  • Certain external factors such as weather can help improve prediction of flow and reduce variability.
  • Continuous surveillance of the emergency department with machine learning helps better match the capacity with the demand hence improve flow, reduce waste, improve patient satisfaction.